Moved a partial container from san Juan to Cordova, Alabama. The response was quick after my first contact with the company. They were very courteous and friendly by phone and email. I never had to wonder about the status of items, as I was kept apprised at all times. The packers that chose did a splendid job of encasing my precious Spanish 19th century antiques, which included mirror and glass shelving. I was very satisfied with the entire process. Thank you